Privacy Policy & Legal Terms

Last Updated: May 13, 2026

Office Stash (Pty) Ltd ("the Company," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA) of South Africa.

1. Information Officer

In compliance with POPIA, Office Stash has appointed an Information Officer to oversee data privacy.

  • Contact: +27 87-255-3644

  • Physical Address:

Office Stash Pty ltd
61 Beckberg Avenue
Die Hoewes
Centurion,
0157
South Africa

2. Legal Basis for Processing

We process personal information only when:

  • Consent is provided by the data subject (you).

  • Processing is necessary to conclude or perform a contract (e.g., fulfilling an order).

  • Processing complies with an obligation imposed by law (e.g., SARS tax records).

3. Categories of Data Collected

We collect and process the following categories of data:

  • Personal Identifiers: Name, surname, and identity number (where required for high-value credit verification).

  • Contact Information: Physical address, email address, and telephone number.

  • Financial Data: Payment metadata. Note: We do not store full credit card numbers; these are handled by PCI-DSS compliant gateways.

  • Technical Data: IP addresses, browser types, and cookie data for website optimisation.

4. Purpose of Collection

Your data is used specifically for:

  • Order Fulfillment: Shipping via The Courier Guy, Fastway, MTE, or Pargo.

  • Customer Support: Managing warranties and returns with distributors like Mustek, Rectron, and Syntech.

  • Marketing: If opted-in, to provide updates on student, gaming, or smart home gear.

  • Fraud Prevention: To protect both the consumer and the business from unauthorised transactions.

5. Third-Party Disclosures

We may disclose your information to:

  • Service Providers: Logistics and payment partners (e.g., PayShap, Capitec Pay).

  • Regulatory Bodies: If required by South African law or a court order.

  • Professional Advisors: Auditors and legal counsel to maintain business compliance.

6. Data Retention

Under South African law, we are required to keep certain records (such as invoices for SARS) for a period of 5 years. Once the retention period expires, or the data is no longer necessary, it will be de-identified or destroyed in a secure manner.

7. Data Security Measures

We implement administrative, technical, and physical safeguards:

  • Encryption: SSL/TLS encryption for all data in transit.

  • Access Control: Only authorised employees have access to personal data.

  • Monitoring: Regular checks for security vulnerabilities.

8. Your Legal Rights

As a data subject, you have the right to:

  1. Object: You may object to the processing of your data for marketing purposes.

  2. Access & Correct: You may request a copy of your data or ask us to rectify inaccuracies.

  3. Complain: You have the right to lodge a complaint with the South African Information Regulator (inforeg@justice.gov.za).

9. International Data Transfers

While we are based in South Africa, some of our cloud-based tools (like Google Merchant Center or website hosting) may store data on servers located outside the Republic. We ensure these service providers have privacy protections equivalent to POPIA.

10. Limitation of Liability

Office Stash takes all reasonable steps to secure your data. However, by using this site, you acknowledge that no internet transmission is entirely secure and that you provide information at your own risk, save for instances of gross negligence on our part.

Registration Number: 2024/590724/07

Business Name: Office Stash (Pty) Ltd